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MENZIO — Privacy
Privacy Policy
This Privacy Policy explains how MENZIO (“we”, “our”, “us”) collects, uses, and protects
your personal information when you use https://menzio.store/.
1. Who we are
MENZIO is a sunglasses and accessories brand operating from
Mirpur-11, Dhaka, Bangladesh. This website is owned and operated by MENZIO.
If you have any questions about this policy, you can contact us at:
2. Information we collect
We collect information that you provide directly, and data that is collected automatically when you use our site.
Information you provide
- Account details (name, phone number, email, shipping address).
- Order information (products purchased, payment method, delivery details).
- Support interactions (messages, complaints, warranty or return requests).
- Marketing preferences (newsletter, offers, campaign subscriptions).
Information collected automatically
- Device information (browser, device type, operating system, language).
- Usage data (pages visited, time spent, clicks, referring URLs).
- Approximate location based on IP address.
- Cookies and similar technologies (for login, cart, analytics, ads).
3. How we use your information
- To process and deliver your orders, and provide customer support.
- To manage your account, order history, and wishlists.
- To send order updates, delivery notifications, and important service messages.
- To improve our website, products, and user experience.
- To show relevant offers and ads (for example, via Meta Pixel or Google Ads, if enabled).
- To detect and prevent fraud or misuse of our services.
- To comply with legal obligations and enforce our Terms & Conditions.
4. Cookies and tracking
We use cookies and similar technologies to remember your cart, keep you logged in, and understand how visitors
use our website.
- Essential cookies: Required for basic site functions (cart, checkout, login).
- Analytics cookies: Help us understand traffic and usage patterns.
- Advertising cookies: May be used to show you personalized ads on other platforms.
You can control cookies through your browser settings. Disabling some cookies may affect how the site works.
5. Sharing your information
We do not sell your personal information. We may share it with trusted third parties only when necessary:
- Payment processors (to complete your payments securely).
- Courier and logistics partners (to deliver your orders).
- Technical service providers (hosting, analytics, email services).
- Marketing and advertising platforms, if you have consented to marketing.
- Law enforcement or authorities when required by applicable law.
6. Data retention
We keep your information for as long as necessary to provide our services, comply with legal obligations,
resolve disputes, and enforce our agreements.
Order and invoice data may need to be stored for a longer period for accounting and tax purposes, as required by
local law.
7. Your rights
Subject to local laws, you may have the right to:
- Access the personal information we hold about you.
- Request corrections if your information is inaccurate or incomplete.
- Request deletion of your data where legally allowed.
- Opt out of marketing communications at any time.
To exercise any of these rights, contact us at
[email protected] or call
01576553415.
8. Security
We use reasonable technical and organizational measures to protect your data against unauthorized access, loss
or misuse. However, no method of transmission over the internet or electronic storage is 100% secure, and we
cannot guarantee absolute security.
9. Children’s privacy
Our website is not directed at children. We do not knowingly collect personal information from children. If you
believe a child has provided us with personal data, please contact us so we can delete it.
10. Changes to this Privacy Policy
We may update this Privacy Policy from time to time. When we do, we will revise the “Last updated” date at the
bottom of this page. Continued use of the site after changes means you accept the updated policy.
Last updated: [10.12.2025]
